3813663 - Error when booking a hotel: HotelDeCreateUpdateProfileError

Symptom

When I try to book a hotel via hotel.de, after payment details I get the following error:

We're Sorry...

We encountered an issue that prevented us from completing your request.

We were unable to book your hotel due to the following error from the reservation system. These data may help you (or client support) diagnose the problem:

ID: HotelDeCreateUpdateProfileError

Message:

Hotel.de

Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

When I try to book a hotel via hotel.de, after payment details I get an error. , KBA , CON-CA-ADM , Administration , Problem

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