SAP Knowledge Base Article - Preview

3813714 - Why was First class allowed on the ticket exchange when there is a Rule to block it?

Symptom

We have rules enabled to not allow First class, Business class and Premium fares, but when our travelers do a ticket change in Concur, they can be booked.


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Environment

Travel > Travel Policy

Product

Concur Travel all versions

Keywords

First class is blocked by a Rule but it was booked when an exchange was made to the original ticket , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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