Symptom
DK number (customer number) is critical information in IUR (Interface User Record) file to support TMC back-office functions. TMCs usually use a post-booking process (i.e., mid-office tool or PNR finishing process) to add or update DK number to a PNR based on certain business logic after the booking was created.
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Environment
GDS
Product
Concur Travel all versions
Keywords
DK is not in NDC booking , KBA , CON-CA , Cross Applications , Problem
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