SAP Knowledge Base Article - Preview

3813747 - Why am I receiving a Loading Expense Failed error when changing expense type on the mobile app?

Symptom

User added "Undefined" expense entry to an expense entry and receives the following error when trying to change expense type. Or when tried to open an expense entry details that was created before but unable to load it with following error:

Error: Loading Expense Failed - we could not load expense. Please try again later.

How can we fix it?
Loading Expense Failed


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Environment

Expense > Mobile - Expense

Product

Concur Expense all versions

Keywords

Why am I receiving a Loading Expense Failed error when changing expense type on the mobile app? , KBA , CON-MOB , Concur Mobile , Problem

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