3813760 - Why can't I see Image Size/Color Depth on a timestamped receipt?

For timestamped receipts, there is an image that does not show the Image Size/Color Depth.
What's the difference between this?

Expense > Imaging/Receipts (Not E-Receipts)

Concur Expense all versions

User cannot see the Image Size/Color Depth on a timestamped receipt. , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem

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