SAP Knowledge Base Article - Preview

3813809 - Has our Production Sandbox Environment (formerly Test Entity) been disabled or deleted?

Symptom

We had an active Production Sandbox Environment (aka Test Entity), but are no longer able to access it and/or are seeing the following error after login: "You are currently not set up to use any Concur products. Contact your Concur Administrator for assistance." Has it been scheduled for deletion or deleted due to inactivity?


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Environment

Expense > Production Sandbox Environment

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions

Keywords

System logic of deleting/deactivating Production Sandbox Environments , KBA , CON-CA-ADM , Administration , Problem

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