SAP Knowledge Base Article - Preview

3813812 - Why did travel agency not receive notification that request was approved?

Symptom

User made a trip which was approved in Concur, but then Concur encountered an error during the finishing process. This prevented the final email from going out from Request as the process halted.


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Environment

Travel > Templates

Product

Concur Travel all versions

Keywords

Approved PNR (Request) was not sent to agency for ticketing. Error in logs: CHECK CONTINUITY SEGMENT , KBA , CON-SRV-TRV-ADM-TTE , Travel Templates , Problem

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