3813833 - Error: An Unexpected Error occurred attempting to save UserProfile information for the employee with EmployeeId= [XXXX]. Details: NOT_FOUND. Principal with UUID: 00000000-0000-0000-0000-000000000000 not found. UUID is not created for this user.

Symptom

We are getting this error in our employee import:

An Unexpected Error occurred attempting to save UserProfile information for the employee with EmployeeId= [XXXXX]. The following details should be communicated to Concur Client Support. Details: NOT_FOUND. Principal with UUID: 00000000-0000-0000-0000-000000000000 not found. UUID is not created for this user.

Environment

Expense > Travel Data Integration with Expense Expense > Jobs Import

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

KBA , CON-CA-ADM-USR , User Administration , CON-CA , Cross Applications , CON-CA-TLS-IEM , Import / Extract Monitor , CON-CA-TLS-IEM-JOB , Scheduled Jobs , Problem

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