3813846 - Why am I seeing a preferred car vendor in the matrix being displayed as "NO RATES AVAILABLE"?

We receive either one of the following errors when searching for car availability:

1.  **NO RATE AVAILABLE


or

2. **CAR NOT AVAILABLE. AVAILABLE CARS ARE NONE

When I try to do a car search, one of the preferred car vendors in the matrix displays as "NO RATES AVAILABLE". , KBA , CON-CA-TLS-IEM-IMP , Import Credit Cards , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem