SAP Knowledge Base Article - Preview

3813875 - Error in logs: "OPEN RES INVALID ASSOCIATION"

Symptom

When searching or booking travel the following message appears:

Sorry, something went wrong.

We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and contact your Company Administrator or Help Desk for support.


User-added image


In logs this error is captured: "OPEN RES INVALID ASSOCIATION"


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

When booking travel a generic error message is displayed. In GDS logs the following error message is captured: "OPEN RES INVALID ASSOCIATION" , KBA , CON-CA-USP , User Profile , Problem

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