SAP Knowledge Base Article - Preview

3813976 - Why are the 'Approve' and 'Send Back' Buttons Missing for Travel Request Approvers in the Concur Mobile Application?

Symptom

When travel request approvers open request details using the Concur mobile app, the 'Approve' and 'Send Back' buttons are not visible, preventing approvers from taking necessary actions for approval. How to resolve the issue?


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Environment

Expense > Mobile - Expense

Product

Concur Expense all versions

Keywords

KBA , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem

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