Symptom
The report approval expired, which triggered a new step. However, the same previous approver was assigned to this step. The Workflow is set up to send the report to the approver’s manager when an approval expires. Why did that happen?
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Environment
Expense > Workflow
Product
Concur Expense all versions
Keywords
KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem
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