SAP Knowledge Base Article - Preview

3814032 - Why Was the User Able to Book When a Required Field is Missing From Their Profile?

Symptom

I'm encountering a situation where users are able to book, despite having required fields missing from their profiles.   Consequently, reservations are created in the GDS system with blank reporting fields, which are required for business purposes.


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Required fields in user profile are not updated, however they are able to book without any error or pop-up/reminder message , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem

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