Symptom
Approver tried to approved the invoice on Oct 9, Audit Flow shows the same.
However, the invoice was pending for another approver's approval in User-Added Approver Step, Confirmed that Approver didn't add that approver as additional approver.
Please check why this happens.
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Environment
Invoice > Workflow - Approval Routing
Product
Concur Invoice all versions
Keywords
Submitter added the user-added approver steps before submission , KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem
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