3814083 - Error in logs: "No availability, No hotels found at: XX.XXXXX,X.XXXXXXX: XXXXX"

Symptom

When booking a Hotel, there is an error with Correlation ID right after clicking Search. In Service Logs there is n error coming from HRS saying:

"otaCode": 322,
"message": "No availability, No hotels found at: XX.XXXXX,X.XXXXXXX: XXXXX"

Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

When booking a Hotel, there is an error with Correlation ID right after clicking Search. In Service Logs there is n error coming from HRS saying: "No availability, No hotels found at: XX.XXXXX,X.XXXXXXX: XXXXX" , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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