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3814084 - Why are we not receiving exception emails in capture when batches get rejected?

Symptom

Our exception email has been added in the capture processing admin in Invoice administration and we have tried testing this with some test batches however we are only receiving rejection emails sporadically.


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Environment

Invoice > Capture Email

Product

Concur Invoice all versions

Keywords

We recently had a several batches sent in from our vendors that were rejected in capture but we did were not notified via the exception email. , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem

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