SAP Knowledge Base Article - Preview

3814108 - Why email reminder adds an extra numbered point to the list?

Symptom

When sending email reminders containing numbered lists, users have reported an issue where the list displays an extra, empty point beyond the intended content. Despite the configuration specifying only six points, recipients are seeing a seventh number with no accompanying information.


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Environment

Expense > E-Mail / E-Mail Reminders

Product

Concur Expense all versions

Keywords

We have an email reminder having a numbered list of 6 points. However the user sees an extra point (number 7) with no info on it , KBA , CON-CA-USP-EMA , Email Addresses , Problem

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