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3814153 - Error: "Sorry, but something went wrong with this task" when creating Car Mileage expense with Company Car - Distance/No Reimbursement

Symptom

When user is creating a Car Mileage expense especially, when Car configuration is Company Car - Distance/No Reimbursement and user try to save the expense, an error is seen, “Sorry, but something went wrong with this task. Try refreshing the page, or sign out and sign in again. If the problem persists, please contact your company administrator or help desk with the following incident code.” The error shows an incident code and stops users from saving the expense.


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Environment

Expense > Car and Mileage

Product

Concur Expense all versions

Keywords

We see a generic error with an incident code when we try to create a Car Mileage expense using the Company Car - Distance/No Reimbursement configuration. This occurs during expense entry creation or save. , KBA , CON-EXP-ADM-MIL , Mileage Configuration , Problem

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