Symptom
We received the following error today and are unclear on what needs to be done. Please see the screenshot below of the error message.
The technical error message(s) for your information:
Error in subprocess "Post to ADP API Call":
- Error Details: HTTP error: javax.script.ScriptException: java.lang.Exception: java.lang.Exception: Status: 400
Error message: {"wfnRestfulResponseType":"HTTP_BAD_REQUEST","confirmMessageID":null,"requestStatusCode":null,"resourceMessageInfoList":[{"resourceMessageID":null,"processMessageInfoList":[{"processMessageID":null,"messageTypeCode":"error","messageText":"Label not found, missing following key: Forbidden, User does not have full access "}]}],"requestReceiptTime":null,"requestProtocol":null,"requestMethod":"POST","path":null,"requestUri":"http://pulsar-marketplace-prod.es.oneadp.com/paydataapi/metaservices/events/payroll/v1/pay-data-input.modify","requestETag":null,"smServerSessionId":null}
ADP-CorrelationID = 3e396098-b2cf-4ff1-8f8c-xxxxxxxxx@ line 28 in handleAdpResponseRetry.groovy
- Payroll Company Code: XXX
- TimeStamp: 06/09/2023 11:03:17
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Environment
Product
Keywords
ADP Payroll Connector error due to an outage or reported downtime in ADP. , KBA , CON-INT , Integrations , Problem
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