SAP Knowledge Base Article - Preview

3814183 - [ADP] Error: An employee fails to resolve to a valid ExpenseHierarchyService configuration hierarchy node: emp_id = XXXXX." in ADP HR Connector Employee Import

Symptom

We added a new employee ID ADP but the profile is still not in Concur. We checked the employee import error logs and are not sure how to fix the error below. 

An employee fails to resolve to a valid ExpenseHierarchyService configuration hierarchy node: emp_id = XXXXX.<br/><br/><strong>Segment Values:</strong><br/>{Segment2=YUL, Segment1=US}<br/><br/>For more information about this or other errors, please search for the error message in our Knowledge Base.


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Environment

Expense > Integration - Packaged Connector

Product

Concur Expense all versions

Keywords

The user is not being added to Concur due to an error related to the Expense Hierarchy Service configuration hierarchy node: , KBA , CON-INT , Integrations , Problem

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