SAP Knowledge Base Article - Preview

3814210 - Error in logs: "No profiles found"

Symptom

When booking a trip, the following error message appears right after hitting the Search button starting with:

"Sorry, something went wrong. We have encountered a problem with your travel profile..."


User-added image

The following error is captured in transaction logs:

"No profiles found"


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

User trying to search for a trip and got a generic profile error message , KBA , CON-SRV-TRV-SBR , TwsSabre Test , CON-CA-USP , User Profile , Problem

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