SAP Knowledge Base Article - Preview

3814290 - Why the price displayed in hotel search results does not include all taxes and fees?

Symptom

Why does the price displayed in Concur Travel differ from the price on the booking provider's website? The booking provider's website includes tourism tax and other charges in the price while Concur Travel does not.


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Environment

Travel > Direct Connect > Hotels Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

I noticed that sometimes the Daily/Nightly Rate is lower than the Total Rate when booking a hotel in SAP Concur. Why is that? , KBA , CON-MOB-TRV-HTL , Hotel , CON-CA , Cross Applications , Problem

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