SAP Knowledge Base Article - Preview

3814311 - How can we update a hotel's star rating that is incorrect or missing in Concur Travel (Product Tool)?

Symptom

I see a hotel property displayed in Concur Travel as 2-star-rating hotel.

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And the same property is displayed as a 4-star-rating hotel in Google. Is it possible to request an update in Concur Travel?

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Environment

Travel > TripLink/TripIt Pro - Travel

Product

Concur Travel all versions

Keywords

Users are seeing the hotel's star rating incorrect or missing in Concur Travel. , KBA , CON-MOB-TRV-HTL , Hotel , CON-CA , Cross Applications , CON-SRV-TRV-ADM-TVE , Travel Vendor Exclusions , Problem

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