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3814362 - Why is Airfare Reservation Merchant or Vendor not correctly updated?

Symptom

In user's manage expenses, all expenses list shows the below details. The admin will raise a case as the booking was done through a TMC yet the merchant / vendor / supplier details show the airline's name. 

Receipt Payment Type = Pending Card Transaction

Expense Source = Reservation

Expense Type = Airfare

Supplier Details = is not TMC but the airline in the booking.


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Environment

T&E Integration​ > Expense Data/Integration

Product

Concur Expense all versions

Keywords

Kindly raise a ticket to investigate why the supplier is listed as XYZ airline, when booking's made through XYZ TMC master ID and deposit. , KBA , CON-EXP-EXP , Expenses , CON-EXP-TRS , Trip Segments / Reservations , CON-EXP-ERT , E-Receipts , Problem

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