SAP Knowledge Base Article - Preview

3814433 - Error in logs: "Profile does not exist"

Symptom

When I save the Traveler Profile I see a generic error starting with
"Concur saved your profile to the database but was unable to save it to the reservation system..."

User-added image

In logs the following error can be found: 
"Profile does not exist" and "ProfileNotExist"


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Environment

Profile

Product

Concur Travel all versions

Keywords

When I save the Traveler Profile I see a generic error. In the transaction logs there is an error saying: "Profile does not exist" and "ProfileNotExist" , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem

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