SAP Knowledge Base Article - Preview

3814452 - Why are the results not returned for a specific airline and a particular flight connection although flights should be available? (Amadeus)

Symptom

The client has reported the issue that they are not able to see ITA Airways for a particular route Paris - Milan although the flights should be available and they are able to obtain the ITA Airways on a different Amadeus Travel Configurations.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

In this specific case, the client has reported that they cannot see any AZ (ITA Airways) flights for a route Paris - Milan although they should be available. , KBA , CON-SRV-TRV-ADM-AMA , Test Amadeus , CON-SRV-TRV-ADM-LAN , View Airlines , CON-SRV-TRV-ADM-TVE , Travel Vendor Exclusions , Problem

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