SAP Knowledge Base Article - Preview

3814594 - Error for Travel Profile API 2.0 "There is an error in XML document" upon POST

Symptom

As a Travel Management Company, we are receiving the following error for Travel Profile API 2.0 when attempting to POST a profile;

<Error>
  <Message>There is an error in XML document (X, XXX).</Message>
  <Server-Time>YYYY-MM-DDT00:00:00</Server-Time>
  <Id>XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX</Id>
</Error>


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Pushing a profile update POST returns an error message: "There is an error in XML document", followed by two numbers in parenthesis i.e. "(1, 1333)" , KBA , CON-CA-USP , User Profile , Problem

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