3814611 - Finalize Button is Disabled with Visibility Warning in Calibration Sessions – SAP SuccessFactors Calibration

• The facilitator cannot finalize the calibration session; the Finalize button is disabled.
• Warning shown: "You only have visibility for designated subjects. Full visibility for all subjects is required to finalize the session."
• Not all calibration sessions are affected; the issue is limited to specific sessions.
• The behavior was observed during the yearly evaluation cycle
• In the Calibration Template, the setting "Restrict Calibration Role Access by Target Population" is enabled for the Facilitator role.
• The Facilitator has the required Detailed Calibration permission configured in Role-Based Permissions (RBP), with the appropriate target population defined. This is confirmed by the Facilitator's ability to view all subjects within the session.

• SAP SuccessFactors Performance & Goals
• SAP SuccessFactors Calibration

1. Log in as the Facilitator, or proxy into their account.
2. Navigate to the Calibration module and open an affected session.
3. The visibility warning banner displayed at the top of the session: "You only have visibility for designated subjects. Full visibility for all subjects is required to finalize the session."
4. Attempt to click Finalize — the button is disabled and the action cannot be completed.

The issue is caused by a system defect in which the visibility validation logic does not correctly evaluate the Facilitator's permissions at the time of finalization. As a result, the Finalize button remains disabled even when the Facilitator has full visibility over all subjects in the session.

This issue has been addressed and will be patched in the b2605 production release, delivered with 2605P27, scheduled to be available in production on 22 October 2026.

Workaround:

Until the patch is applied, either of the following workarounds may be used:

• Option 1: Clone the session and perform the finalization on the cloned session.
• Option 2: Temporarily disable the target population restriction for the Facilitator role:

1. 1. 1. Navigate to the Calibration Template and open the Advanced tab.
      2. Locate the "Restrict Calibration Role Access by Target Population" configuration and uncheck the option for the Facilitator role.
      3. Proceed with session finalization.

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