SAP Knowledge Base Article - Preview

3814622 - Cannot hide Add/Remove buttons for Registered Products in a Case

Symptom

  • The Add and Remove buttons remain visible for Registered Products in the Related Entities section of a Case.
  • Hiding these buttons via page layout or Adaptation is not possible.


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Environment

SAP Service Cloud Version 2

Keywords

hide add button, hide remove button, registered products, related entities, case layout, page layout, adaptation, disable button, C4C, service cloud, case UI, UI customization, button visibility, configuration , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , Problem

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