SAP Knowledge Base Article - Preview

3814626 - Why am I not receiving 'New Card Account Pending Assignment' email notification?

Symptom

I have the alert set in Concur to let us know if a card account is created and needs to be manually assigned to an employee. The credit card feed that came in yesterday had a card that did not connect with the employee, but I did not get an email. I believe the email subject line is New Card Account Pending Assignment.  Why did I not receive this email?


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Environment

Expense > Credit Card Services

Product

Concur Expense all versions

Keywords

Why did I not receive Pending Assign email notifications for a new card account? , KBA , CON-CA-USP-EMA , Email Addresses , CON-CA-USP-CRC , Credit Cards , Problem

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