SAP Knowledge Base Article - Preview

3814677 - What is the Inbound Phone Support Transition?

Symptom

I would like to know the details and the impact of the inbound phone support transition to handling P1 issues on the administrator support line (aka Live Support) as of October 2024.


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Environment

Expense > Concur Support Portal

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

KBA , CON-CA-ADM , Administration , Problem

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