SAP Knowledge Base Article - Preview

3814885 - Why are receipts emailed to receipts@expenseit.com or receipts@concur.com not showing up in my account?

Symptom

I am emailing my receipt images to receipts@expenseit.com/receipts@concur.com  and the images are not showing up in my SAP Concur account. What is happening?


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Environment

Expense > E-Mail - Expense

Product

Concur Expense all versions

Keywords

The user forwarded a receipt to receipts@expenseit.com and the receipt does not show up in Concur , KBA , CON-CA-ADM-USR , User Administration , CON-EXP-ADM-MOP , Monitor Payees , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem

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