Symptom
A user is getting the error "Username or password is invalid. Please try again. Passwords are case sensitive." We have reset their password, but the same error is still received:
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Environment
Expense > Login, Authentication
Product
Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions
Keywords
User is getting an error "User name or password is invalid. Please try again. Passwords are case sensitive." when logging into SAP Concur , KBA , CON-CA-ADM-AUA , Authentication Admin , Problem
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