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SAP Knowledge Base Article - PreviewSymptom
When I save the Traveler Profile I see a generic error starting with
"Concur saved your profile to the database but was unable to save it to the reservation system..."
In GDS logs the following error can be found:
"18|Presentation|Serializing/Deserializing error: [type = DataElement] [name = line] [Error = Invalid length for data element]"
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Environment
Travel>User Profile
Product
Concur Travel all versions
Keywords
When I save the Traveler Profile I see a generic error. In the transaction logs there is an error saying: "18|Presentation|Serializing/Deserializing error: [type = DataElement] [name = line] [Error = Invalid length for data element]" , KBA , CON-CA-USP , User Profile , Problem
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