SAP Knowledge Base Article - Preview

3814930 - Error: Entries totalling [xxx] due the company from the credit card cannot be processed because the card provider for the batch definition [XXX] does not support reverse payments.

Symptom

The user submitted an expense report with a negative and positive amount to offset the balance. However, the positive amount was processed via Expense Pay.

Audit Trail message shows: ‘Entries totaling [xxx] due the company from the credit card cannot be processed because the card provider for the batch definition [xxx] does not support reverse payments.’

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Environment

Expense > Expense Pay

Keywords

Audit Trail: "Entries totalling [xxx] due the company from the credit card cannot be processed because the card provider for the batch definition [xxx] does not support reverse payments." , KBA , CON-EXP-ADM-COB , Configure Batches , Problem

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