Symptom
The user submitted an expense report with a negative and positive amount to offset the balance. However, the positive amount was processed via Expense Pay.
Audit Trail message shows: ‘Entries totaling [xxx] due the company from the credit card cannot be processed because the card provider for the batch definition [xxx] does not support reverse payments.’
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Environment
Keywords
Audit Trail: "Entries totalling [xxx] due the company from the credit card cannot be processed because the card provider for the batch definition [xxx] does not support reverse payments." , KBA , CON-EXP-ADM-COB , Configure Batches , Problem
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