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SAP Knowledge Base Article - PreviewSymptom
When attempting to cancel/void an air reservation, user receives the error message: "We're Sorry. We encountered an issue that prevented us from completing your request. We were unable to void your ticket. Please contact your travel agency to find out if this is still possible."
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Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
User is unable to cancel/void the air reservation and received error message: "We encountered an issue that prevented us from completing your request. We were unable to void your ticket. Please contact your travel agency to find out if this is still possible." , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem
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