SAP Knowledge Base Article - Preview

3815020 - Error in logs: "APIS Document Number must be alpha-numeric and up to 25 characters in length"

Symptom

When booking flights, upon selecting 'Book and Continue' on the 'Review and Book' page, an error with "Error Code: ar-40000" gets displayed:

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In Service Logs the following error is returned in NDC OrderCreate Request Response:

"APIS Document Number must be alpha-numeric and up to 25 characters in length"


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Environment

Travel > Profile Travel > GDS Shop&Book

Product

Concur Travel all versions

Keywords

When booking flights, an error is displayed. In NDC Logs the following error is captured: "APIS Document Number must be alpha-numeric and up to 25 characters in length" , KBA , CON-CA-CMP-MCF , Manage Custom Fields , CON-CA-USP , User Profile , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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