SAP Knowledge Base Article - Preview

3815024 - Why is a Change that Requires Approval not placed on the Approval Hold Queue?

Symptom

A user booked a trip in Concur that did not break policy, but only needed to notify manager.

One day later, the user added a hotel reservation that did break company policy and should have required approval.  The new/changed itinerary was emailed to the manager, but it did not require any action to approve.  

Why wasn't an Approval Email sent to the manager/approver after this change was made?


Read more...

Environment

Travel > Travel Policy - Travel

Product

Concur Travel all versions

Keywords

A change that breaks a rule that Requires Approval is not placed by Concur onto the Approval Hold Queue. , KBA , CON-EXP-APR , Approvals , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.