SAP Knowledge Base Article - Preview

3815094 - Error: "The selected user exists in the Expense or Invoice Processing application but the user record contains conflicting or missing data. Contact Concur Client Support to request help in resolving this error."

Symptom

Why am I receiving the following message when accessing a user's profile in User Administration? "The selected user exists in the Expense or Invoice Processing application but the user record contains conflicting or missing data. Contact Concur Client Support to request help in resolving this error."


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Environment

Expense > User Administration

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Travel all versions

Keywords

When accessing a profile in User Administration the following message is shown: "The selected user exists in the Expense or Invoice Processing application but the user record contains conflicting or missing data. Contact Concur Client Support to request help in resolving this error." , KBA , CON-CA-TLS-IEM , Import / Extract Monitor , CON-CA-ADM-USR , User Administration , Problem

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