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3815148 - When should we expect to receive the credit for failed invoices?

Symptom

We notice an invoice is listed under failed payments, yet the amount is still debited from our account. When can we expect the credit to be returned?


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Environment

Invoice > Invoice Pay

Keywords

An invoice came back, but the corresponding amount has not been credited to our account yet. , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem

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