SAP Knowledge Base Article - Preview

3815210 - How to extract expense reports stuck in the Expense Pay processing queue?

Symptom

I can see reports that are in "Processing Payment" status but are not being extracted. When I check the Audit Trail, there's a message that says: The report was added to the Expense Pay processing queue.
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Environment

TS-C Payment Services > Global Pay

Product

Concur Expense all versions

Keywords

How to handle case where the expense report is stuck in Expense Pay processing queue , KBA , CON-CA-ADM , Administration , Problem

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