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3815223 - Why is the Approval Time Expired Action not triggered for a Request that has expired?

Symptom

I had a Request that wasn't approved on time and the Approval Time Expired Action should have been triggered, sending the Request to the next step in the workflow. However, this action wasn't taken.


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Environment

Concur Request > Booking/Trip Creation

Product

Concur Request all versions

Keywords

A Request was past the approval time, but the Approval Time Expired Action wasn't triggered. , KBA , CON-CA-ADM , Administration , Problem

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