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3815252 - Why can't I view all the reports of an user's like other Processors?

Symptom

I have the Processor role just like the others, however, when we view the reports of one specific user, they could view all the reports but I can only locate some recent reports of the user, why?


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Environment

Expense > Processor

Product

Concur Expense all versions

Keywords

A processor searched for a user's report and found he can only view some recent reports, while other Processor can view all the reports of the user's. , KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem

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