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SAP Knowledge Base Article - PreviewSymptom
I contacted Concur Support through chat and would like to keep a copy of the conversation for my records. I need to know where I can find the transcript after the chat ends or whether I can request it directly from the chat window before closing the session.
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Environment
Expense > Concur Support Portal
Product
Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions
Keywords
Saving or downloading the conversation from chat session with Concur Support , KBA , CON-CA-ADM , Administration , Problem
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