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3815335 - [QuickBooks] - Posting Failed. AIS-POST-ERROR: Error Processing Document processing failed: - Invalid account type - QBO

Symptom

This is a QuickBooks Online validation error returned to the Concur Connector. It means that QuickBooks rejected the transaction because one or more accounts used in the posting do not have the required account type for that transaction.

What this means

When the Concur Connector creates a transaction in QuickBooks Online (such as a Credit Card Charge, Bill, or Check), QuickBooks validates that the accounts referenced in the transaction are compatible with the transaction type.

If an account has an incompatible account type, QuickBooks rejects the transaction and returns the "Invalid account type" error.


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Environment

Expense > Integration - Financial Connector

Product

Concur Expense all versions

Keywords

The Concur Connector attempted to post a transaction to QuickBooks Online using an account that is not the expected account type. , KBA , CON-CA-ADM , Administration , CON-INT , Integrations , Problem

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