Symptom
The booking contains only air segments. If the user attempts to cancel the air, an error message will appear stating:
"Online cancellation of ticketed flight or rail booking is not allowed per company policy."Read more...
Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
User is unable to proceed with the cancellation in Concur , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , Problem
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