SAP Knowledge Base Article - Preview

3815343 - Online cancellation of a ticketed flight or rail booking is not allowed per company policy" in New Concur Travel

Symptom

The booking contains only air segments. If the user attempts to cancel the air, an error message will appear stating:

"Online cancellation of ticketed flight or rail booking is not allowed per company policy."


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User is unable to proceed with the cancellation in Concur , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , Problem

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