SAP Knowledge Base Article - Preview

3815354 - Why do I receive an error when trying to book Tripsource?

Symptom

I am trying to book a hotel room with Tripsource, but I receive the error message "We encountered an issue that prevented us from completing your request".


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Error received when trying to book Tripsource, in logs error "We're sorry, there was an error during the booking process. Your reservation is not confirmed. NO ROOMS AVAILABLE AT REQUESTED PROPERTY" , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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