SAP Knowledge Base Article - Preview

3815369 - Why is the hotel booked in SAP Concur displayed under different name in the GDS?

Symptom

We booked a hotel in SAP Concur but I see the confirmation in GDS shows a different hotel name other than what we selected.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

When users book Palm Village Suite in Albufera hotel in Concur, it is displayed as Pestana Algarve in the GDS , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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