SAP Knowledge Base Article - Preview

3815374 - [ADP] Why does every time we manually change the user’s Expense Approver in Concur, it reverts to the previous approver when the ADP Connector runs?

Symptom

Whenever I manually change a user's Manager in Concur, it reverts to the previous or original manager the next day or a few days later.


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Environment

Expense > Integration - Packaged Connector

Product

Concur Expense all versions

Keywords

The client submitted a case asking why whenever they manually changed the user’s Expense Approver in Concur, it reverts to the previous or original manager the next day or a few days later. , KBA , CON-INT , Integrations , CON-CA-USP , User Profile , Problem

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