3815444 - [ADP] Error:"user-profile authorization validation error; P_UUID=xxxxxxxxxx ", in the ADP Payroll Connector

Hello, we received an email with an error message for our ADP connector. I'm not sure what's not working and would like to address it and get it fixed as soon as possible. Please see the error below.


Something went wrong with ADP Integration for the following Concur entity: p1209517bh9v.
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The technical error message(s) for your information:
Error in subprocess "Dynamic ADP API Call":
- Error Details: HTTP error: javax.script.ScriptException: java.lang.Exception: java.lang.Exception:
Status Code: 500
Error message: user-profile authorization validation error; P_UUID=de6fea1e-71ff-40a6-b857-2e1e165ee402
ADP-CorrelationID = 22f45a42-4b3b-406e-81a3-c1c04c412aea
API Call was already retried 5 times@ line 42 in handleAdpResponseRetry.groovy
- Payroll Company Code: E3G
- TimeStamp: 05/03/2025 03:02:07

These connectivity issues are unavoidable which can arise due to outages, downtime, or system maintenance. , KBA , CON-INT , Integrations , Problem